Shipping information to help you order with confidence
Shipping Policy

Clear shipping details, delivery timelines, and support information.

This page helps customers understand how OPALLUNE orders are prepared, shipped, and supported after purchase. It can be refined further later with your final policy details.

Order Processing

Orders are typically reviewed and prepared shortly after payment is confirmed. In many cases, packing and shipping videos can be provided as early as the next day after the order is received.

  • Orders are processed after payment confirmation.
  • Packing and shipment preparation may begin within 1–3 business days.
  • Shipping and packaging videos may be available for selected orders.

Shipping Methods & Estimated Delivery

Delivery times depend on the shipping method selected at checkout. Different regions and customs conditions may also affect final timing.

  • FedEx / UPS / DHL / commercial express: approximately 5–8 days
  • USPS / UniUni: approximately 8–15 days
  • Delivery estimates are for reference and may vary based on destination and logistics conditions.

Tracking

Tracking details can be shared after the order has been shipped, depending on the selected shipping method.

Delays

Unexpected weather, customs checks, and carrier delays may affect final delivery time.

Packaging

Orders are packed carefully to help protect jewelry during transportation and gift delivery.

Shipping Protection & Support

We want customers to feel supported throughout the delivery process. If a package is significantly delayed, follow-up support can be provided according to the policy currently in effect.

  • A shipping protection period may apply to delayed shipments.
  • If a package remains undelivered beyond the supported protection window, replacement support may be offered when applicable.
  • Customers with shipping concerns can be directed to the Contact Us page for further assistance.

Important Notes

  • Shipping estimates are not guaranteed delivery dates.
  • Customers should review shipping options carefully before placing an order.
  • Shipping policies can be updated at any time to reflect operational changes.